• Works to serve and keep customers happy
• Gives more than is expected
• Remains flexible and adapts to change
• Respects its members
• Continually fine tunes a quality environment
• Believes in communication and listening
• Accepts learning as an ongoing process
• Helps each other to grow and succeed
• Is proud of what they do, who they are, and the company they represent
• Is open to new ways of doing things
• Is enthusiastic, optimistic, and persistent
• Celebrates success

Do you have some traits to add? Let’s hear them!