The most encouraging trend is the continuing importance that companies are placing on managing performance:

Best Business Decision: BPM is no longer being placed on the back burner, and companies are adopting performance management in droves. For many years, BPM has primarily been picked up on by the higher end of the mid-market. In 2007, we saw many smaller companies as well as some of the largest organizations jump in. Clearly, performance management has hit the mainstream. The trend in prior years to focus on putting out fires and getting to BPM “eventually” has been replaced by doing BPM in parallel with other pressing projects.

Clearly, managing performance is no longer only a practice of fortune 500 companies, as many smaller and mid-sized businesses are beginning to take notice and reap the benefits.

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