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Talking Points: What makes great companies great

Becoming the best at something is often achieved by modeling the behaviors of winners and putting those behaviors into practice. Here are the characteristics of a high-performance company:

  • Has a purpose that focuses the energy of all its members (typically, that purpose is to be the best there is or ever was)
  • Simultaneously and continuously maximizes the self-interests of all its stakeholders
  • Outperforms all others (by any measure) not because of what propels it, but in spite of any and all obstacles that impede it
  • Makes it possible for ordinary people to perform in an extraordinary fashion
  • Transforms its people into “owners” of the organization’s destiny
  • Is a healthy organization committed to being great, no matter what it takes
  • Knows that the execution is more important than the strategy

While a strategic plan is the means, growth and high-performance are the end to those means.