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Archive for March, 2009

7 Resources For Increasing Employee Loyalty For FREE

Friday, March 27th, 2009

Are you worried about losing your best employees and having to deal with all the costs of replacing them and then training new employees during a recession? You may not be able to give everyone raises, or fund a huge company picnic, but there’s tons of things you can do to increase company morale that don’t cost a dime.

As a followup to our post about Employee Recognition, here are 7 different resources filled with ideas you can implement immediately. In addition, we’ve got resources for tons more ideas as well.

This is NOT a list of ways to patronize your employees with empty forms of recognition- these are ideas for helping make their jobs more fulfilling. Ideas focus on things that managers don’t always think about, but that make a big difference without costing money, like:

  • Making work more interesting
  • Bringing attention to a job well done
  • Providing more autonomy
  • Sitting down and providing feedback
  • Helping employees chart a path to reach their own goals
  • Soliciting feedback from employees about important decisions

It doesn’t cost a lot to make someone’s job more fulfilling. Sure, employees have their jobs in order to make money, but while they’re doing their jobs all week they also crave quality of life- things that remind them their jobs make a difference.

Employee Loyalty on a Shoestring: 7 Resources to Help you Keep your Best People Happy

The best thing about the current recession is that it’s making all of us do more with less. If you’re looking for better performance from your people, start with this list- if anything, it’ll make your organization a better place, and most likely it’ll make you a better manager.

When was the last time you recognized someone?

Thursday, March 26th, 2009

These are tough times, no doubt. Companies in pretty much every industry have had to make hard decisions in the face of shrinking sales. If you’re having to do more with less people, you’re not alone.

BUT, this is no time to forget morale- in fact it’s the best time to step it up.

It’s easy to get caught up in the day-to-day, especially during tough economic times where most employees may be considered lucky to simply have a job, but just because the economy is leaner that doesn’t mean people don’t still need recognition. The value people recieve from their jobs includes much more than just their paycheck. In a recent post titled How Much Recognition Do Employees Need? Anthony Portuesi wrote the following:

Think of the last time you were praised for providing your best efforts or the time you put into a particular project. How did you feel? Recognition doesn’t always have to be a grandiose event. Even simple recognition of routine efforts can be the difference between an employee increasing productivity and silently looking for other jobs over their lunch hour.

In the research for their book, 12: Elements for Great Managing, Rodd Wagner and James K. Harter found that less than 1 in 3 employees can give a strong positive answer to the statement, “In the last seven days, I have received recognition for doing good work.”

It takes thought, but every manager can make sure that their employees are recognized at least once a week. Think of the benifits of recognition- especially during a recession:

  • It’s FREE (or at least cheap). You don’t have to spend money recognizing an employee. How much does a good talk and an honest appraisal of work cost you, really?
  • The results can be immediate. If an employee is in need of some recognition, they may be less than motivated. For them, a dose of praise could inspire a dramatic change right away.
  • It makes you a better manager. If employee recognition isn’t your strong suit, use it as a chance to grow and improve your own leadership skills.
  • Employee retention saves you money. It costs to train new employees- keep the ones you have happy and you win.

So, what simple, free gesture will you take today to encourage someone on your staff?

“Painting Your Grass Green” Revisited!

Friday, March 20th, 2009

It pays- litterally- to be creative in a recession. If you have already read through our information-rich recession planning toolkit, titled “Strategy on a Shoestring,” then you’re already familiar with the story of a contracter in California who has developed a healthy niche-service that makes the best of a sad situation; he’s painting the grass green on foreclosed homes!

This week, he made the press again as the city of Perris, CA has contracted him to paint the lawns of their foreclosed homes as well! Here’s what the AP had to say:

PERRIS, Calif. (AP) — A town is going green to combat foreclosure blight: A contractor has been hired to spray-paint lawn bald spots. Perris spokesman Joe Vargo said contractor Dave Milligan uses an environmentally friendly dye that lasts up to six months and is harmless to people and pets. The city hopes the foreclosed properties are purchased and occupied before the lawn needs a touchup.

It costs about $550 to spray-paint a lawn. The city, some 70 miles southeast of Los Angeles, has set aside $2 million in an effort to stabilize foreclosure-fraught neighborhoods

In tough times, even industries hit the hardest can provide rare opportunities for creative, strategicly-minded individuals. We were so inspired by this story the first time that we heard it that we’ve taken to using the phrase “Paint Your Grass Green,” to describe finding and capitalizing on such opportunities.

So, the question is: HOW WILL YOU PAINT YOUR GRASS GREEN?

Strategic Planning, NOT Strategic Paralysis: Get to Work ASAP

Thursday, March 12th, 2009

“It is hard to oppose ’strategic planning.’ Kind-of like it is hard to oppose most platforms Miss America contestants run on…”

Has your strategic planning process helped or hurt your company’s momentum? I stumbled over the above statement as part of a rather insightful perspective from the head of a school committee whose concern over strategic planning paralysis at her schools is not a rare or unshared sentiment. In the post, she explains that while she agrees for the need to plan, she worries that the actual task of planning is taking valuable time that should be used for work. Sound familiar?

Dilbert on Strategic Planning Paralysis

In the post, I found what we’ve run across before in strategic planning- the concern that planning gets in the way of actually getting things done.

Those who have emphasized the importance of having such a plan believe that we shouldn’t make any decisions regarding the long-term future of our schools (such as closing a school and redistricting) until we have fully reviewed many different sources of data and reached out to the entire community to get “buy in.”

This next part has got to be my favorite, though. It may sound tongue and cheek, but it’s a serious concern. Many individuals in organizations who delve into planning feel this- that on the one hand they’re worried that the plan won’t do any good, but on the other hand they see strategic planning as a good concept.

It is hard to oppose “strategic planning.” Kind-of like it is hard to oppose most platforms Miss America contestants run on (e.g., anti-child abuse, pro-literacy, pro-environment, etc.). But I’ve got to say, I think we can actually do serious harm by refusing to make a decision until every possible piece of data is known and every person in the community has been individually consulted.

So how do we solve the problem?

There doesn’t have to be a fight

Strategic planning doesn’t have to lead to paralysis. It’s not meant to, and if it’s done right it won’t. What we have to realize is that while there are best practices in planning it doesn’t have to be done the same every time. If you need a plan, but you’re worried that your planning process may get in the way of “work,” here are a few tips to get you towards a solution:

  • Address potential bottlenecks: Before your planning process begins, have a brainstorming (bitching) session to give folks a chance to bring up their concerns. If you have areas that need to be addressed right now, by all means don’t use your planning process as an excuse not to take care of them.
  • Don’t require perfection: Nothing is perfect, but a plan gives you a start towards improvement. Plans are meant to provide unity and direction, not perfection.
  • Don’t wait around for the ink to dry! Your planning process doesn’t have to be finished in order to take action- in fact, it is never actually “finished.” Strategic plans are living, breathing documents that need care and adjustment to stretch and bend with the future of your organization.

I hope that these will help remind us that while planning is extremely important to the long-term success of any organization, nothing will ever come of your plan unless you act. Implementation doesn’t need to wait until your plan is 100%- after all your organization may have already existed for years without a plan. Your plan can be a powerful tool for energizing and aligning your people and resources as long as you avoid planning paralysis.

 
 
 
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