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Archive for June, 2008

Why Work Sucks and How to Fix it: A Book We All Need

Thursday, June 19th, 2008

Recently I saw two different websites (Tim Ferris and Verasage) both extolling the virtues of the new book, “Why Work Sucks and How to Fix it,” and after reading the first chapter, I think everyone in business needs to check this out.

The short and sweet premise is that the workforce around the nation, especially the knowledge worker segment, is changing it’s expectations and many workplaces that embrace the change can see a dramatic increase of productivity and employee loyalty. If you care at all about employee engagement, this book seems to be a must-read.

Now, I haven’t had a chance to read the whole book yet (free copy *cough* *cough* I’d love to review it *cough* *cough*), but the first chapter is free to download at the authors’ website, caliandjody.com.

How do the authors claim the workplace is changing? Smart employers are realizing that employees aren’t satisfied with traditional ideas about work/life balance and traditions that they believe add little value- like the traditional 8-5 workday. To adjust to these changes, the authors developed ROWE: the Results-Oriented Workplace Environment, which most-notably has been instituted at Best Buy, where the authors developed the program.

A fantastic example of the thoughts in the book are expressed in an interview at Ferris’s site, concerning a subject the authors call “Sludge.”

Sludge is when someone says, “10:00 a.m. and you’re just getting in? I wish I could come in late every day.” The belief being expressed here is that work happens between 8:00 a.m. and 5:00 p.m. The person who isn’t in the building at 8:00 a.m. is therefore not working.

Of course, to a certain extent, we’re all knowledge workers now. The person could have been at home coming up with the next great idea. Yet they’re being slammed based not on what they produced, but where their body was at 8:05 a.m. It’s ridiculous.

Throughout what I’ve seen about ROWE, there’s a common call to give up tracking people’s time and forcing them into a traditional schedule filled with meetings and micro-management, and instead letting them know what results are needed and giving them the freedom to accomplish their tasks.

I can’t wait to grab a copy of this book- ROWE looks like the key to employee engagement that the current workforce is looking for, and what many workers will soon be demanding from their employers. Would your workplace be able to pull it off?

The Most Important Question You Can Ask About Your Meetings

Wednesday, June 11th, 2008

Think about the last meeting your business conducted, and hold on for that question. First, read this list. It may look like an informal set of rules your organization adheres to when trying to accomplish something as a group:

  1. Insist on doing everything through “channels.” Never permit short-cuts to be taken in order to expedite decisions.
  2. Make “speeches.” Talk as frequently as possible and at great length. Illustrate your “points” by long anecdotes and accounts of per­sonal experiences.
  3. Never hesitate to make a few appropriate “patriotic” comments.
  4. When possible, refer all matters to committees, for “further study and considera­tion.” Attempt to make the committees as large as possible — never less than five.
  5. Bring up irrelevant issues as frequently as possible.
  6. Haggle over precise wordings of com­munications, minutes, resolutions.
  7. Refer back to matters decided upon at the last meeting and attempt to re-open the question of the advisability of that decision.
  8. Advocate “caution.” Be “reasonable” and urge your fellow-conferees to be “reason­able” and avoid haste which might result in embarrassments or difficulties later on.
  9. Be worried about the propriety of any decision — raise the question of whether such action as is contemplated lies within the juris­diction of the group or whether it might conflict with the policy of some higher echelon.

Eerily familiar, no?

You may (or may not) be surprised to find out that these actually come from a 1944 publication titled “Simple Sabotage Field Manual” presented by the US Office of Strategic Services (a proto-CIA).

So, how well are you doing at sabotaging your business? Found via boingboing.net. Original manual PDF link here.

Small Business Owners Sensing the Downturn? Develop a Plan!

Monday, June 9th, 2008

A recent release from Wells Fargo details how small business owners are feeling the recession, and it’s taken a significant chunk out of their optimism.

The release, titled “Small Business Owner Optimism at Five-Year Low” says that the latest 35 point drop in the Small Business Index brings it to an all-time low, spelling out major concerns for businesses. What are the major worries?

  • Small business owners’ present revenue situation
  • Future expectations for cash flow and financial situation

According to Wells Fargo’s senior economist, this doesn’t speak well for a swift recovery from our current course. On a positive note though, the report did mention that while business owners are concerned about their future, they feel successful.

So, What Does this Mean?

  • If you’re a small business owner: Having a plan you can act on is imperative. Your strategic plan wasn’t likely crafted during a downturn, so a recession-plan is essential right now. Visit MSP’s free recession planning toolkit for more info.
  • If you market to small business owners: Let them know you’re here to help them make it through this downturn. Any message of security or loyalty is welcome during a downturn
  • If you’re a friend to a business owner: Buy them a beer & do your best to spread the word about them. There’s no better time to be supporting our local small businesses!

Like we’ve said, this downturn will pass- but very few of us will get through it without having to make quick decisions and some pretty tough ones. Having a great plan in place now is the best step you can take for your organization.

Photo by jurvetson

Harvard Publishing adds a Recession Resource

Monday, June 2nd, 2008

Looking for recession-proofing resources? Once you’re done checking out our very own Recession-Planning Toolkit, you may want to head over to Harvard Business Press.

While looking for articles to add to our “Expert Tips” section of the toolkit, I found DownTurn 2008, Harvard’s own recession resource. It’s got great information about the anatomy of recessions, tips for managers, industry data and polls to tell you what everyone else is thinking.

If anyone needs more proof that we’re facing a downturn, I think Harvard is a pretty reliable source. If you’re concerned about how your company will deal with a coming recession, I highly recommend it- After reading all of our articles, though!